Ping Cao is currently a (special appointed) professor at the School of Management in University of Science and Technology of China. He received his Ph.D. in Operational Research at Academy of Mathematics and Systems Science, Chinese Academy of Science in 2011. His research interests include stochastic control, queueing theory, Markov decision process, and dynamic contract design. His work has appeared in journals such as Operations Research, Management Science, Manufacturing & Service Operations Management and Production and Operations Management. For details, please see his CV:  CV.pdf.

Representative Publications:

Z. Zhong, P. Cao, J. Huang, S.X. Zhou. Capacity Allocation and Scheduling in Two-Stage Service Systems with Multi-Class Customers. Manufacturing & Service Operations Management, 26(5), 2024, 1842–1859.

P. Cao, P. Sun, F. Tian. Punish Underperformance with Suspension: Optimal Dynamic Contracts in the Presence of Switching Cost. Management Science, 70(5), 2024, 3020–3037.

P. Cao, S. He, J. Huang, Y. Liu. To Pool or Not to Pool: Queueing Design for Large-Scale Service Systems. Operations Research, 69(6), 2021, 1866–1885.

P. Cao, F. Tian, P. Sun. Comment on “Optimal Contract to Induce Continued Effort”. Management Science, 68(1), 2022, 796–808.

P. Cao, Y. Wang, J.Xie. Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution. Production and Operations Management, 28(11), 2019, 2854–2876.