Abstract

With the rise of knowledge economy, people gradually realize the convenience brought by knowledge management to work, and knowledge management plays an increasingly significant role in the innovation and transformation process of engineering consulting enterprises. Engineering consulting enterprises try to implement knowledge management one after another. At present, although some engineering consulting enterprises have established knowledge management system, formulated a large number of rules and regulations, and spent a lot of resources to carry out knowledge management, some enterprises fail to find their own positioning and blindly implement knowledge management activities, with little effect.Therefore, the research on the maturity of knowledge management of engineering consulting enterprises can provide a method for engineering consulting enterprises to evaluate their own knowledge management level, help them comprehensively analyze problems, identify the starting point of improving knowledge management level, and improve the level of enterprise knowledge management.

This paper firstly studies the current situation and maturity model theory of knowledge management of engineering consulting enterprises, and analyzes the connotation and characteristics of knowledge management of engineering consulting enterprises as well as the definition, objectives and principles of knowledge management of engineering consulting enterprises.Then, the knowledge management maturity model of engineering consulting enterprises is constructed, and the knowledge management maturity of engineering consulting enterprises is divided into five levels.The factors affecting the knowledge management of engineering consulting enterprises were screened by literature research method, and the knowledge management maturity evaluation index system was established, including 2 levels of category, 5 indicators of factor level and 25 indicators of indicator level. The weight was determined by the analytic hierarchy process. Finally, Y engineering consulting enterprise is taken as the object of empirical analysis, and fuzzy comprehensive evaluation method is used to evaluate the knowledge management of Y engineering consulting enterprise, and its knowledge management maturity level is obtained as the "initial level". According to the evaluation results of knowledge management maturity, Suggestions for the improvement of enterprise knowledge management are given. Through the evaluation of knowledge management maturity of engineering consulting enterprises, a new knowledge management mode is provided for engineering consulting enterprises, which can help enterprises find the direction of knowledge management improvement and effectively improve the level of knowledge management.

Keywords: Engineering consulting enterprise   Knowledge management   Knowledge management maturity   Maturity model   Fuzzy comprehensive evaluation method